Support

TextMint support

Questions about TextMint? Write to hello@bumblly.com and mention your phone model and its iOS or Android version. We answer in English and Dutch.

Export a WhatsApp chat

Open the chat in WhatsApp and tap the name at the top.
Scroll down, tap Export Chat and choose with or without media.
Choose TextMint in the share sheet. The conversation opens in TextMint.

Use screenshots

Take screenshots of the conversation from top to bottom. Let each screenshot repeat the last message of the one before.
In TextMint choose Screenshots and select them. The order does not matter: TextMint sorts them and removes the overlap.

Purchases

TextMint Pro is restored with Restore Purchases in Settings on any iPhone with the same Apple Account.
One Export unlocks one conversation on the iPhone it was bought on.
For a refund, use reportaproblem.apple.com; Apple handles payments.
On Android: TextMint Pro is restored with Restore purchases in Settings on a phone with the same Google account. One Export unlocks one conversation on the phone it was bought on. Refunds go through Google Play, which handles payments.

Good to know

TextMint cannot read your messages by itself: it works with a chat export, screenshots, a screen recording or pasted text. Everything is processed on your phone. On Android it can also read a text message backup file (.xml) made by an SMS backup app. See the privacy policy.